Return Policy

NO REFUNDS, NO EXCEPTIONS. Store credits only.

Items purchased from Eleven One Label are eligible for store credit within 6 days of delivery.

Once your order has been placed, it cannot be cancelled or modified. 

All discounted items, bodysuits, and swimsuits are final sale and not eligible for store credit.

Customer is responsible for return shipping.

RETURN CONDITIONS  

Items must be in its original condition as when you received it. Items must be unworn, unwashed, and free of stains and damages. 

Items that are not in accordance with these conditions will not be accepted.

Please do not mail back a return without notifying us via email.

RETURNED PACKAGE

When we receive your return package you will be notified via email. Please allow 2-5 business days for return processing. Once your return inspection and store credit is processed you will be notified. 

DAMAGED ITEMS

If you receive a damaged or defective items upon delivery, please contact customer service immediately.